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Here at Gibson Farms, Inc. we recognize and respect the privacy of our customers. This Privacy Policy will explain the reasons why we gather customer information, what information we collect, how we collect it, and what we use the information for. This Privacy Policy is part of the Terms of Use which governs your use of GibsonFarmsInc.com
Why we gather information?
We gather this information to allow us to process your internet order.
What information do we gather?
When you order from this website, we collect the following information: your name, telephone number, email address, products purchases, relevant promotion code (if applicable), and if relevant, the recipient’s name and address if being sent as a gift. This information is collected even if you cancel your order or do not complete and order.
How do we use the information gathered?
We used the information you have provided us to aide us in the processing of your order as well as inform you of offers or promotions on our products.
Gibson Farms does not sell your personal information to third parties such as those who trade or rent information for direct marketing purposes.
We may disclose any information you provide when we believe disclosure to be appropriate to comply with any law, regulation, or governmental request.
Our website encrypts your credit card number prior to transmission over the internet through secure technology. Only authorized personnel at Gibson Farms will receive your credit card information.
However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safe guard your personal information once we receive it, we cannot warrant the security of the information you transmit to us.
Are there any offline ordering options?
We also have options to order through mail, phone, or fax.
By Fax: 831-637-3552
By Phone: 831-637-3512
To Order by phone, please call Monday through Friday from 8am-5pm Pacific Standard Time. If after hours, please leave a message and we will return your call by the end of the next business day.
Our Address: Gibson Farms Inc.
1190 Buena Vista Road
Hollister, CA 95023
What is the Minimum Order Requirement?
We have a minimum order amount (for credit card) of $25 before shipping.
What Methods of Payment are Accepted?
Online: Visa, Mastercard, and American Express
Fax: Credit Card
Mail: credit card, check or money order in U.S. Funds only
How do I know that Gibson Farms received my order?
You will receive an e-mail within 24 business hours confirming receipt of your order
When do you charge my credit card?
We charge your credit card the day of shipment.
What if an item I am ordering is out of stock?
If an item is out of stock, we will notify you withing 24 buisness hours to notify you when it will be back in stock. You can then cancel the order, reorder a different product, or backorder the item. Substitutions of equal or greater value may be made by Gibson Farms when necessary.
Your confirmed order should ship between 24-48 hours from the time we receive your order unless otherwise specified.
What shipping methods do we use?
We use UPS Ground for orders within the Continental US.
We do not ship to PO Boxes.
How long before my order arrives?
UPS Ground takes approximately 5 business days. If you would like to receive your items sooner we can arrange for quicker delivery in most cases. Please contact us by email or phone to inquire.
Will you ship to a different mailing address?
Our order form will guide you through this process. However, we can only ship to one address per order: if you have multiple addresses to ship to, it will have to be processed as a separate, new order.
Or you can call us over the phone and we can do it as one order.
What is our Return Policy?
We do not take returns on our products due to the nature of the dried apricots and walnuts.
What about Food Allergies?
Our Apricots and walnuts are processed in a warehouse where we cannot guarantee 100% that there will not be trace amounts of walnut oil on the product. Gibson Farms has no liability if you consume foods to which you are allergic.
If you would like to update or correct information previously provided to us, please send and e-mail, with your new information to info@gibsonfarmsinc.com or give us a call at (831) 637-3512 and we would be happy to be of assistance.
Your Consent and Changes to this Policy:
Subject to the above provisions, by using our Web Site, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy policy from time to time and we will post those changes so that you are always aware of what information we collect, how we utilize it, and under what circumstance we may disclose it. By using Gibsonfarmsinc.com after such changes and posting, you agree to be legally bound and to abide by the changes and other provisions contained in the Privacy policy and terms of use.
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